To ensure the security and compliance of our platform, it’s essential that we verify the ownership and validity of your connected bank account. This verification is required to:
Verifying your bank account is a simple process. Here's how it works:
This process ensures that the bank account is valid and registered under your name.
Currently, our verification process only supports banks that offer iDEAL payments. If your bank does not support iDEAL, contact us to perform a manual verification.
It’s important that the name on your bank account matches the name registered on our platform. If there’s a discrepancy, the name match check will fail, preventing you from connecting that account.
You may get a name mismatch error when trying to connect shared or business accounts where the account might be in your name but doesn’t pass the automated check due to the account’s nature. If you encounter this issue, reach out to us to perform a manual verification.